TERMS OF USE
Welcome to the Terms of Service (these “Terms”) for Sylos AI Platform,
These Terms govern your access to and use of the Services. Please read these Terms carefully, as they include important information about your legal rights. By accessing and/or using the Services, you are agreeing to these Terms. If you do not understand or agree to these Terms, please do not use the Services.
For purposes of these Terms, “User/user” shall mean to include any person, who browses, visits, uses, accesses Sylos AI platform.
The term “You” or “you” shall mean any person/entity, who visits, or browses, or explores, or accesses, or uses, or views, or registers on Sylos AI platform.
The terms “We” or “Us” or “Our” or “Company” shall mean to indicate Sylos AI platform, as defined below.
Sylos, shall mean to include Sylos AI platform and features, its employees, operators, staff, partners, directors, shareholders, representatives or any other group companies or persons associated with Sylos.
Sylos AI Platform shall mean Sylos’s AI software-as-a-service application identified and described in any Order that allows Users to access certain features and functions through a web interface, API, or other application.
1. DEFINITIONS. The following capitalized terms will have the following meanings in this Agreement:
1.1. “AI” means artificial intelligence.
1.2. “Customer Data” - data and information that is collected, processed, and/or stored on the Sylos AI Platform specific to the Customer or its Users as a result of their interaction with the Sylos AI Platform, including input prompts, Document Data, Outputs, and other feedback provided within the Sylos AI Platform.
1.3. “Document Data” - document data and/or text, including contracts and related documents, that are collected, processed, and/or stored through the Sylos AI Platform by Customer or its Users.
1.4. “Documentation” - any proprietary materials, documents, or other information that Sylos AI provides or makes available to Customer relating to the use of the Sylos AI Platform.
1.5. “Maintenance” - error corrections or updates to the Sylos AI Platform by Sylos, including all releases of the Sylos AI Platform that correct faults, add or enhance functionality, or otherwise amend or upgrade the Sylos AI Platform.
1.6. “Sylos”, shall mean to include Sylos platform and features, its employees, operators, staff, partners, directors, shareholders, representatives or any other group companies or persons associated with Sylos.
1.7. “Sylos AI Platform” - Sylos’s AI software-as-a-service application identified and described in any Order that allows Users to access certain features and functions through a web interface, API, or other application.
1.8. “User” - any individual who uses the Sylos AI Platform on Customer’s behalf or through Customer’s account or passwords.
2. User Accounts, SUBSCRIPTIONS and free trial
2.1. Creating and Safeguarding your Account. To use certain of the Services, you need to create an account or link another account, such as your Apple or Google account (“Account”). You agree to provide us with accurate, complete and updated information for your Account. You can access, edit and update your Account through the settings page of your Account profile. You are solely responsible for any activity on your Account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your Account.
You must immediately notify us at scholochow@keysol.me if you know or have any reason to suspect that your Account or password have been stolen, misappropriated or otherwise compromised, or in case of any actual or suspected unauthorized use of your Account. You agree not to create an Account if we have previously removed your Account, or we previously banned you from any of our Services, unless we provide written consent otherwise.
2.2. Paid Services. Certain of our Services are free; however, if you subscribe to any of our paid Services, you agree to pay us the applicable fees and taxes. Failure to pay these fees and taxes will result in the termination of your access to the paid Services. You agree that :
(a) if you purchase a recurring subscription to any of the Services, we may store and continue billing your payment method (e.g. credit card) to avoid interruption of such Services, and
(b) we may calculate taxes payable by you based on the billing information that you provide us at the time of purchase. We reserve the right to change our subscription plans or adjust pricing for the paid Services in any manner and at any time as we may determine in our sole and absolute discretion.
Except as otherwise provided in these Terms, any price changes or changes to your subscription plan will take effect following reasonable notice to you. All subscriptions are payable in accordance with payment terms in effect at the time the subscription becomes payable. Payment can be made by credit card, debit card, or other means that we may make available. Subscriptions will not be processed until payment has been received in full, and any holds on your account by any other payment processor are solely your responsibility.
2.3. Subscription Renewals and Cancellations. You agree that if you purchase a subscription, your subscription will automatically renew at the subscription period frequency referenced on your subscription page (or if not designated, then monthly) and at the then-current rates, and your payment method will automatically be charged at the start of each new subscription period for the fees and taxes applicable to that period. To avoid future subscription charges, you must cancel your subscription before the subscription period renewal date through the settings page of your Account profile or by emailing scholochow@keysol.me.
2.4. No Subscription Refunds. Except as expressly set forth in these Terms, payments for any subscriptions to the Services are nonrefundable and there are no credits for partially used periods. Following any cancellation by you, however, you will continue to have access to the paid Services through the end of the subscription period for which payment has already been made.
3. Location of Our Privacy Policy
3.1. Privacy Policy. Our Privacy Policy describes how we handle the information you provide to us when you use the Services. For an explanation of our privacy practices, please visit our Privacy Policy located at www.sylos.ai/privacy-policy.
4. CUSTOMER’S RESPONSIBILITIES & RESTRICTIONS.
4.1. Acceptable Use.
(a) Customer will not:
(i) use the Sylos AI Platform for service bureau or time-sharing purposes or in any other way allow third parties to exploit the Sylos AI Platform;
(ii) provide Sylos AI Platform passwords or other log-in information to any third party, or allow access to the Sylos AI Platform by multiple individuals impersonating a single User;
(iii) share non-public Sylos AI Platform features or content with any third party;
(iv) attempt to circumvent or disable any security features or functionality associated with the Sylos AI Platform;
(v) access the Sylos AI Platform in order to build a competitive product or service, to build a product using similar ideas, features, functions or graphics of the Sylos AI Platform, or to copy any ideas, features, functions or graphics of the Sylos AI Platform; or
(vi) engage in web scraping or data scraping on or related to the Sylos AI Platform, including without limitation collection of information through any software that simulates human activity or any bot or web crawler.
(b) In the event that Sylos suspects any breach of the requirements of Section 3.1(a), including without limitation by Users, Sylos may suspend Customer’s access to the Sylos AI Platform without advance notice, in addition to such other remedies as Sylos may have.
4.2. Unauthorized Access. Customer will take reasonable steps to prevent unauthorized access to the Sylos AI Platform, including without limitation by protecting its passwords and other log-in information. Customer will notify Sylos immediately of any known or suspected unauthorized use of the Sylos AI Platform or breach of its security and will use best efforts to stop said breach.
4.3. Compliance with Laws. In its use of the Sylos AI Platform, Customer will comply with all applicable laws, including without limitation Privacy/Security laws.
4.4. Non-Lawyer Reliance on Sylos Output. If Customer is not a duly licensed and qualified lawyer or does not operate under the direction, control, or supervision of a duly licensed and qualified lawyer, Customer acknowledges that in its use of the Sylos AI Platform, it (or its Users) will not solely rely on Output as constituting formal legal advice, and will always ensure that any Output is reviewed or vetted accordingly by a duly licensed and qualified lawyer.
4.5. Users & Sylos AI Platform Access. Customer is responsible and liable for:
(a) Users’ use of the Sylos AI Platform, including without limitation unauthorized User conduct and any User conduct that would violate the requirements of this Agreement applicable to Customer; and
(b) any use of the Sylos AI Platform through Customer’s account, whether authorized or unauthorized.
4.6. Customer Rights and Consents. Customer confirms that it has and will maintain throughout the Term all necessary rights, consents and authorizations to provide the Customer Data to Sylos and to authorize Sylos to use, disclose, or otherwise process that Customer Data through the Sylos AI Platform as contemplated by this Agreement.
4.7. Marketing and Promotion. Unless indicated otherwise by Customer, Customer will allow Sylos to use the name and logo of Customer in its marketing and promotional activities, including being posted on Sylos’s web site, on social media, and in its marketing and advertising materials.
4.8. Use of the App. Customer is responsible for providing the mobile device, wireless service plan, software, Internet connections and/or other equipment or services that you need to download, install and use the App. We do not guarantee that the App can be accessed and used on any particular device or with any particular service plan. We do not guarantee that the App or will be available in, or that orders for Offerings can be placed from, any particular geographic location. As part of the Services and to update you regarding the status of deliveries, you may receive push notifications, local client notifications, text messages, picture messages, alerts, emails or other types of messages directly sent to you in connection with the App (“Push Messages”). You acknowledge that, when you use the App, your wireless service provider may charge you fees for data, text messaging and/or other wireless access, including in connection with Push Messages. You have control over the Push Messages settings and can opt in or out of these Push Messages through the Services or through your mobile device’s operating system (with the possible exception of infrequent, important service announcements and administrative messages). Please check with your wireless service provider to determine what fees apply to your access to and use of the App, including your receipt of Push Messages from the Company. You are solely responsible for any fee, cost or expense that you incur to download, install and/or use the App on your mobile device, including for your receipt of Push Messages from the Company.
4.9. Mobile Software from the App Store. The following terms and conditions apply to you only if you are using the App. To the extent the other terms and conditions of these Terms are less restrictive than, or otherwise conflict with, the terms and conditions of this paragraph, the more restrictive or conflicting terms and conditions in this paragraph apply, but solely with respect to your use of the App. You acknowledge and agree that these Terms are solely between you and the Company. Your use of the App must comply with the App Store’s applicable terms of use. You and the Company acknowledge that, in the event of any third-party claim that the App or your possession and use of that App infringes that third party’s intellectual property rights, the Company, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms. You must comply with applicable third-party terms of agreement when using the App.
5. Intellectual Property & Feedback
5.1. You agree that Sylos retains all right, title, and interest in and to the Sylos AI Platform, including without limitation all intellectual property rights in
(i) the software used to provide the Sylos AI Platform, and
(ii) all graphics, user interfaces, logos, and trademarks reproduced through the Sylos AI Platform.
5.2. This Agreement does not grant Customer any intellectual property license or rights in or to the Sylos AI Platform or any of its components, except to the limited extent that such rights are necessary for Customer’s use of the Sylos AI Platform as specifically authorized by this Agreement. Customer recognizes that the Sylos AI Platform and its components are protected by copyright and other laws and you agree not to take any action(s) inconsistent with such ownership interests.
5.3. We and our licensors reserve all rights in connection with the Services and its content (other than Your Content), including, without limitation, the exclusive right to create derivative works.
6. CONFIDENTIAL INFORMATION.
6.1. Scope of Confidential Information.
6.1.1. “Confidential Information” refers to all non-public information provided by the Disclosing Party to the Receiving Party, this includes but is not limited to, a Party’s trade secrets, intellectual property, business strategies, customer and employee data, financial details, and any information gained access and knowledge of, or created or developed by the Receiving Party during their relationship under this Agreement that pertains to or incorporates the Disclosing Party's information.
6.1.2. The Parties acknowledge and agree that during the period of this Agreement, they may have access to Confidential and Proprietary Information. The Parties understand that they have the responsibility to preserve and protect such Confidential Information shared with them during this Agreement or has come to their knowledge pursuant to this Agreement, therefore, the Parties agree to observe the below-stated restraints while handling the Confidential Information:
6.1.2.1. The Parties shall not disclose or permit any sort of access to the Confidential Information to any person without the prior written consent of the Disclosing Party or the representative authority of the Disclosing Party.
6.1.2.2. The Parties shall not use the Confidential Information for any other purpose except for the purposes the Parties had consented to in writing either in this Contract or separately.
6.1.2.3. The Parties shall take all reasonable care to prevent the unauthorized publication, disclosure, or reproduction of the Confidential Information, except otherwise as advised by the Disclosing Party or their authorized representatives.
6.1.3. Notwithstanding anything contrary to the above Clause, it shall not amount to a breach of this Clause of this Contract if the Receiving Party discloses or makes available any Confidential Information to any person/ organization/ authority in accordance with the widely accepted exceptions to the Confidential Information provided under Applicable Law, provided with prior notice to the Disclosing Party to the extent possible.
6.1.4. Retention of Rights. This Agreement does not transfer ownership of Confidential Information or grant a license to it. Discloser will retain all right, title, and interest in and to all Confidential Information.
7. Indemnification
7.1. Indemnification by Sylos
7.1.1. Sylos shall defend and indemnify the Customer against any third-party claim alleging that authorized use of the Sylos AI Platform under this Agreement infringes patents, copyrights, or trademarks. Sylos will cover any damages and costs awarded or settled. This obligation excludes claims arising from:
(a) unauthorized or improper use,
(b) modifications by parties other than Sylos, or
(c) integration with third-party systems not supplied by Sylos.
7.2. Indemnification by Customer
7.2.1. Customer shall indemnify and hold Sylos harmless from third-party claims resulting from:
(a) any breach of Customer obligations under this Agreement, or
(b) infringement of intellectual property, privacy, or confidentiality rights arising from content or data uploaded through the Customer’s use of the Platform.
7.3. Mutual Indemnity
7.3.1. Each Party agrees to indemnify the other against claims resulting from:
(a) gross negligence, fraud, or wilful misconduct, or
(b) a Data Incident caused by that Party, including unauthorized disclosure or access to Customer Data, or breaches of applicable data protection laws in the UAE (such as the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection).
7.4. Indemnity Procedures
7.4.1. The indemnified Party must promptly notify the indemnifying Party and allow them to manage the defence and settlement.
7.4.2. Failure to notify does not relieve indemnity unless it materially prejudices the defence.
7.4.3. The indemnifying Party shall bear settlement costs, judgments, and reasonable legal fees incurred prior to assuming defence.
7.4.4. No settlement imposing obligations or admissions on the indemnified Party is permitted without their prior written consent.
7.4.5. No indemnity applies if the indemnified Party settles or admits liability without prior consent of the indemnifying Party.
8. Limitation of Liability
8.1. Liability Cap. Except in cases of wilful misconduct, gross negligence, or liability that cannot be excluded under UAE law (including, where applicable, violations of data protection laws under Federal Decree-Law No. 45 of 2021), each Party’s total cumulative liability for all claims arising from or related to this Agreement shall not exceed the total subscription fees paid by the Customer in the twelve (12) months preceding the event giving rise to the claim.
8.2. Exclusion of Damages. Neither Party shall be liable for any loss of profit, loss of business opportunity, or any indirect, incidental, consequential, special, or punitive damages arising from or related to this Agreement, regardless of foreseeability or prior notice of such damages.
8.3. Clarifications and Disclaimers.
8.3.1. The limitations in this Article apply to:
(i) claims arising in contract, tort, negligence, or any other legal theory,
(ii) foreseeable or unforeseeable damages,
(iii) instances where any contractual remedy fails of its essential purpose, and
(iv) all claims brought under applicable UAE civil and commercial law, including Federal Law No. 5 of 1985 (Civil Transactions Law) or any law in force at the time.
8.3.2. Customer acknowledges that Sylos has relied on these limitations when pricing the services and entering into this Agreement, and that they form an essential basis of the contractual relationship.
8.3.3. To the extent that applicable law limits these provisions, Sylos’s liability shall be limited to the maximum extent permitted by law.
8.3.4. These limitations of liability apply equally to Sylos’s affiliates, licensors, suppliers, advertisers, contractors, directors, officers, employees, and agents.
9. TERM & TERMINATION.
9.1. Term. Unless otherwise specified in the Order:
(a) the initial term of this Agreement will commence on the Order Date and continue for the period set forth in the Order or, if none, for one year from the Order Date (the “Initial Term”); and
(b) Following the Initial Term, the Term will automatically renew for successive 12-month periods (each a “Renewal Term”, and collectively with the Initial Term, the “Term”), unless either party provides written notice of its intention not to renew at least 30 days prior to the expiration of the then-current term.
9.2. Termination.
(a) Either Party may terminate this Agreement for the other Party’s material breach by written notice specifying in detail the nature of the breach, effective in 30 days unless the other Party first cures such breach, or effective immediately if the breach is not subject to cure.
(b) Customer may terminate this Agreement, or any Order or subscription hereunder, for any reason or for no reason by giving 30 days’ prior written notice to Sylos; provided, however, that if Customer terminates for convenience under this section, Customer remains obligated to pay all Subscription Fees owed for the remainder of the then-current terms, all of which Subscription Fees will become immediately due and payable in full (if not already pre-paid).
9.3. Effects of Expiration or Termination. Upon expiration or termination of this Agreement for any reason, Customer will cease all use of the Sylos AI Platform immediately and delete all copies of the Documentation in its possession or control.
9.4. Survival. The following will survive termination or expiration of this Agreement: (a) any obligation of Customer to pay Subscription Fees incurred before termination; (b) Sections 6 (IP & Feedback), 7 (Confidential Information), 8.3 (Warranty Disclaimers), 9 (Indemnification), and 10 (Limitation of Liability); and (c) any other provision of this Agreement that must survive to fulfill its essential purpose.
10. MISCELLANEOUS.
10.1. Independent Contractors. The parties are independent contractors and will so represent themselves in all regards. Neither party is the agent of the other, and neither may legally bind the other.
10.2. Notices. Sylos may email notices pursuant to this Agreement to Customer’s email contact points provided by Customer in the Order, and such notices will be deemed received 24 hours after they are sent. Customer may email notices pursuant to this Agreement to scholochow@keysol.me and such notices will be deemed received 24 hours after they are sent.
10.3. Force Majeure. No delay, failure, or default (other than a failure to pay fees when due), will constitute a breach of this Agreement to the extent caused by reasons or factors beyond the performing Party’s reasonable control, including acts of war, terrorism, hurricanes, earthquakes, epidemics, other acts of God or of nature, strikes or other labor disputes, riots or other acts of civil disorder, embargoes, government orders.
10.4. Assignment & Successors. Customer may not assign this Agreement or any of its rights or obligations hereunder without Sylos’s express written consent, unless to its affiliates or in connection with a merger, acquisition, reorganization, or other change of corporate control. Any purported assignment in violation of this clause will be null and void. Except to the extent forbidden in this Section 13.4, this Agreement will be binding upon and inure to the benefit of the parties’ respective successors and assigns.
10.5. Severability. To the extent permitted by applicable law, the parties waive any provision of law that would render any clause of this Agreement invalid or otherwise unenforceable in any respect. In the event that a provision of this Agreement is held to be invalid or otherwise unenforceable, such provision will be interpreted to fulfill its intended purpose to the maximum extent permitted by applicable law, and the remaining provisions of this Agreement will continue in full force and effect.
10.6. No Waiver. Neither party will be deemed to have waived any of its rights under this Agreement by lapse of time or by any statement or representation other than by an authorized representative in an explicit written waiver. No waiver of a breach of this Agreement will constitute a waiver of any other breach of this Agreement.
10.7. Choice of Law & Jurisdiction: This Agreement and all claims arising out of or related to this Agreement will be governed by the laws of the United Arab Emirates. The parties consent to the personal and exclusive jurisdiction of the courts of Dubai Courts. This Section 10.7 governs all claims arising out of or related to this Agreement, including without limitation tort claims.
10.8. Conflicts. In the event of any conflict between this Agreement and any other Sylos policy posted online, the terms of this Agreement will govern.
10.9. Technology Export. Respecting Customers based in the United Arab Emirates, Customer will not: (a) permit any third party to access or use the Sylos AI Platform in violation of any U.A.E law or regulation; or (b) export any software provided by Sylos or otherwise remove it from the United Arab Emirates except in compliance with all applicable U.A.E laws and regulations. Without limiting the generality of the foregoing, Customer will not permit any third party to access or use the Sylos AI Platform in, or export such software to, a country subject to a United Arab Emirates embargo.
10.10. Entire Agreement. This Agreement (along with all Orders) sets forth the entire agreement of the parties and supersedes all prior or contemporaneous writings, negotiations, and discussions with respect to its subject matter. Neither party has relied upon any such prior or contemporaneous communications.
10.11. Supplementary Terms. The parties may supplement the terms of this Agreement at any time by signing a written addendum, which will be deemed incorporated into this Agreement by this reference upon execution of such an addendum. The terms of any addendum will control any conflicting terms in this Agreement or an Order. Unless expressly stated otherwise in an applicable addendum, all addenda executed between the Parties will co-terminate upon the expiration or termination of this Agreement.
10.12. Amendments.
10.12.1. Terms of Service: Sylos may amend this Agreement from time to time by posting an amended version at its website and sending Customer written notice thereof. Such amendment will be deemed accepted and become effective 30 days after such notice (the “Proposed Amendment Date”) unless Customer first gives Sylos written notice of rejection of the amendment. In the event of such rejection, this Agreement will continue under its original provisions, and the amendment will become effective at the start of Customer’s next Renewal Term following the Proposed Amendment Date (unless Customer first terminates this Agreement pursuant to Article 9, Term & Termination). Customer’s continued use of the Sylos AI Platform following the effective date of an amendment will confirm Customer’s consent to it. This Agreement may not be amended in any other way except through a written agreement by authorized representatives of each party.
11. Disclaimers.
11.1. Except to the extent set forth in Sylos’s warranty in Section 8.1 above, CUSTOMER ACCEPTS THE SYLOS AI PLATFORM “AS IS,” WITH NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY IMPLIED WARRANTY ARISING FROM STATUTE, COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.
11.2. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING:
11.2.1. SYLOS DOES NOT REPRESENT OR WARRANT THAT THE SYLOS AI PLATFORM WILL PRODUCE ACCURATE OR RELEVANT CONTENT FOR THE CUSTOMER, OR OTHERWISE PERFORM WITHOUT INTERRUPTION OR ERROR;
11.2.2. WHILE MAINTAINING REASONABLE DATA SECURITY MEASURES AS PER SECTION 4.2, SYLOS CANNOT GUARANTEE THAT THE SYLOS AI PLATFORM IS SECURE FROM HACKING OR OTHER UNAUTHORIZED INTRUSION, OR THAT CUSTOMER DATA WILL REMAIN PRIVATE OR SECURE UPON SUCH HACKING OR INTRUSION;
11.2.3. SYLOS DOES NOT REPRESENT THAT THE OUTPUT GENERATED BY THE SYLOS AI PLATFORM WILL BE SATISFACTORY IN ANY WAY TO CUSTOMER (ESPECIALLY IF CUSTOMER ATTEMPTS TO GENERATE OUTPUT IN LANGUAGES OTHER THAN ENGLISH, OR THAT IS NOT TEXT IN CONTENT);
11.2.4. SYLOS HAS NO CONTROL OVER THE OPERATION OF THE THIRD PARTY LLMS IT ACCESSES AS PART OF ITS PROCESSING ACTIVITIES, THE OUTPUTS THEY GENERATE, OR THE CONTINUED AVAILABILITY OF ANY THIRD PARTY LLMS; AND
11.2.5. ALL INTEGRATION PARTNER PRODUCTS PROVIDED ON THE SYLOS AI PLATFORM AS ADDITIONAL PRODUCT FEATURES ARE PROVIDED “AS IS”, “WHERE IS” AND “AS AVAILABLE”. ACCORDINGLY, SYLOS HAS NO CONTROL OVER THE AVAILABILITY OR FUNCTIONAL OPERATION OF SUCH INTEGRATION PARTNER PRODUCTS AND DISCLAIMS ANY AND ALL ASSOCIATED RESPONSIBILITY OR LIABILITY FOR CUSTOMER’S ELECTION TO USE ANY INTEGRATION PARTNER PRODUCTS AS PART OF ITS USE OF THE SYLOS AI PLATFORM. FOR GREATER CERTAINTY, THE LOSS OF AVAILABILITY AND/OR FUNCTIONALITY OF ANY INTEGRATION PARTNER PRODUCTS, INCLUDING DEACTIVATION OF ANY RELATED APIS BY SYLOS, DOES NOT JUSTIFY THE REFUND OF ANY SUBSCRIPTION FEES PAID OR PAYABLE BY THE CUSTOMER.
11.2.6. THE OUTPUT IS INTENDED TO PROVIDE PRACTICAL AND USEFUL INFORMATION ON THE SUBJECT MATTER COVERED BASED ON CUSTOMER PROMPTS AND OTHER INPUTS. WHILE SUCH OUTPUT MAY CONCERN ISSUES RELATED TO LEGAL SERVICES OR DOCUMENTS, SUCH CONTENT IS NOT FORMAL LEGAL ADVICE.CUSTOMER WILL NOT RELY ON ANY OUTPUT OF THE SYLOS AI PLATFORM WITHOUT SEEKING THE ADVICE OF, AND/OR VETTING ANY OUTPUT THROUGH, A DULY LICENSED AND QUALIFIED LAWYER IN THE APPLICABLE SUBJECT MATTER AND JURISDICTION.SYLOS EXPRESSLY DISCLAIMS ALL LIABILITY IN RESPECT OF CUSTOMER OR USER ACTIONS TAKEN OR NOT TAKEN BASED ON ANY OUTPUT, OR OTHERWISE IN CONNECTION WITH CUSTOMER’S USE OF THE SYLOS AI PLATFORM. SYLOS’S PROVISION OF THE SYLOS AI PLATFORM, INCLUDING ALL RELATED OUTPUT, IS FOR GENERAL INFORMATIONAL PURPOSES ONLY. CUSTOMER ACKNOWLEDGES AND AGREES THAT IT IS NOT, AND IS NOT INTENDED TO, CONSTITUTE FORMAL LEGAL ADVICE.
11.2.7. CUSTOMER UNDERSTANDS THAT IT, AND ITS USERS, ARE ULTIMATELY RESPONSIBLE FOR ALL DECISIONS MADE, ACTIONS TAKEN, AND FAILURES TO TAKE ACTION BASED ON CUSTOMER’S USE OF THE SYLOS AI PLATFORM, WHICH USES AI TO GENERATE PREDICTIONS BASED ON PATTERNS IN DATA. OUTPUT GENERATED BY AI (INCLUDING THIRD PARTY LLMS) IS PROBABILISTIC AND SHOULD BE EVALUATED FOR ACCURACY AS APPROPRIATE FOR YOUR USE CASE, INCLUDING BY ENSURING QUALIFIED LAWYER REVIEW OF SUCH OUTPUT.